Recruitment offices bringing in domestic workers for households: files passing through external stages, fees in instalments, and a guarantee and replacement period.
A file moves through long external stages, and the customer rings daily to ask where it has reached.
Fees are paid in stages, and chasing them is done from a hand-kept list.
A replacement request inside the guarantee needs dated evidence, and the dates are not recorded.
A step with no app icon beside it is not covered by a JooDax app yet.
Nationality, occupation, fee, guarantee period and replacement terms, in writing.
Keep the contract, the visa, the passport and every document with its date.
A message at each stage change instead of answering a daily phone call.
A payment schedule tied to the stages, with the late ones followed up.
A guarantee start and end date, with any replacement request inside it on record.
Tasks, phases and costs
Store files and attach them to records
Manage instalment contracts, schedules and collections
Customer chats over WhatsApp, for the whole team