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Tax and invoicing

Credit note

A credit note is the document that reduces an invoice already issued, because of a return, a discount or a mistake on the invoice.

Explained

It names the original invoice by number and date, so the original stays exactly as issued and the correction appears beside it instead of replacing it. That is what makes books auditable: a reviewer sees what was issued first, what was corrected and why. On a tax invoice the credit note reverses the tax as well, not only the amount.

Example

A customer returns an item worth 500 from a 2,000 invoice: a credit note for 500 plus its tax, leaving 1,500 and its tax due.

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